Last updated: 11 June 2026
This Privacy Policy explains how Masterwork Space Technical Services L.L.C (“Masterwork Space”, “we”, “us”) collects, uses and protects information when you visit masterworkspace.ae, contact us, request our materials, or interact with our official pages on social platforms. By using our website or services you agree to this Policy.
1. Who we are
Masterwork Space is a fit-out and renovation company based in Dubai, United Arab Emirates.
Email: office@masterworkspace.ae · Phone: +971 58 179 1439 · Website: masterworkspace.ae.
2. Information we collect
- Information you give us — when you submit a contact or quotation form, request our downloadable checklist, or message us, we collect the details you provide (such as name, email, phone number and your message).
- Usage data — basic technical information collected automatically, such as IP address, browser type, pages viewed and referring source, via cookies and analytics tools.
- Social interactions — if you interact with our official accounts on Meta platforms (Instagram, Facebook), those platforms may share limited interaction data with us in accordance with their own policies.
3. How we use your information
- To respond to your enquiries and provide quotations and services.
- To deliver materials you request (for example, our renovation approval checklist).
- To operate, maintain and improve our website and content.
- To communicate updates relevant to your enquiry. We do not sell your personal data.
4. Social media and Meta platforms
We operate official Masterwork Space accounts on Instagram and Facebook. We use Meta’s official APIs (including the Instagram Graph API) to publish and manage our own content on our own accounts. We do not collect, store or process the personal data of other users’ accounts through these APIs. Your use of Instagram and Facebook is also governed by Meta’s own Privacy Policy.
5. Cookies and analytics
Our website uses cookies and analytics services (such as Google Analytics) to understand how visitors use the site and to improve it. You can control or disable cookies through your browser settings; some features may not function correctly without them.
6. Sharing and third parties
We may share information with trusted service providers who help us operate our website and services — for example, website hosting, email delivery, and analytics providers (such as Google and Meta). These providers process data only on our behalf and are bound by confidentiality. We may also disclose information where required by applicable law.
7. Data retention
We keep personal data only for as long as necessary to fulfil the purposes described in this Policy, to comply with legal obligations, and to resolve disputes. When no longer needed, data is deleted or anonymised.
8. Your rights
You may request access to, correction of, or deletion of your personal data, and you may opt out of further communications at any time. To exercise these rights, contact us at office@masterworkspace.ae.
9. Children’s privacy
Our website and services are intended for adults. We do not knowingly collect personal data from children.
10. Changes to this Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page with an updated date.
11. Contact us
For any privacy questions or requests, contact Masterwork Space Technical Services L.L.C at office@masterworkspace.ae or +971 58 179 1439, Dubai, United Arab Emirates.